UpSheets Support Center

Contact Us

Payslips for employees aged 18 years or over must include a Superannuation Guarantee Contribution line with a calculation rate of Percentage or Statutory Rate

This error is given when you have an employee who is over 18 and does not have a Superannuation Guarantee Contribution line on their payslip. 

Unfortunately, there is no way for UpSheets to identify the Employee and the whole Adjustment upload will be rejected by Xero. 

In order to resolve this, any such payslips must have a Super line added before the adjustments may be uploaded. This can be done manually by looking through each payslip on the Pay Run. However, it is recommended setting this up on a Pay Template for the Employee so it is created automatically in future.

Once corrected, you click Upload to Xero to retry the upload.