Q: Default end date and description for leave

Selecting the Default end date and description for leave option in your user settings will cause UpSheets to automatically set the following values on import: The result of this setting being enabled is that you do not need to provide the end_date or description in your file.

Question 1

Can I upload multiple payslip adjustments and summarise them?

Accepted Answer

Default Behaviour

By default each earnings row in your upload file will be loaded as a unique row on your payslip, just as in your file.

For example, if your file has following lines, they will be loaded as individual lines on the payslip.

To Allow Duplicates

Go to your user settings, select the option Sum totals for duplicate payslip adjustments and save.

When this setting is on, it will add up the totals for all duplicate records with the same type and rate and upload a single paylsip line in Xero.

You will receive a warning to indicate the totals will be summarised and can turn the feature on and off at any time.

For example, if your file has following lines:

Will be uploaded as follows:

Question 2

Can I use Unscheduled Pay Runs with UpSheets?

Accepted Answer

It is possible to use UpSheets to load data relating to an Unscheduled Pay Run - but it must be created BEFORE the file is validated (or revalidated).

If you do not create the Unscheduled Pay Run in advance, you may receive a 'Date not within current Pay Period' error:

To avoid this error:

Create the Unscheduled Pay Run in Xero covering the period you wish to upload data.
Optional - Add the Employee to the Unscheduled Pay Run by opening it and clicking the Included flag (only required if you wish to load Payslip Adjustments).
Import and Validate your file (or revalidate if you have already imported it).

The validation should now pass as UpSheets can see there is a Pay Run available for the employees.

Question 3

Multiple Adjustment Types/Earnings Rates in Xero with the same name

Accepted Answer

This error is shown if you have more than one Pay Item set up in Xero with the same name.

To resolve this, update the pay items (under Payroll Settings> Pay Items> Earnings) to either:

have a different name; or
make the duplicate items inactive so there is only a single active one that matches the file

Once your changes are saved in Xero, you can click Revalidate in UpSheets to validate your file and the error should no longer appear.

Question 4

Can I add comments to my file or have UpSheets ignore certain rows?

Accepted Answer

Yes.

As well as ignoring blank rows, UpSheets will also ignore any row that has a '#' as the first character of the first cell (without the quotes).

So if you have some calculations or comments in your spreadsheet that you wish to be ignored, just add a '#' at the start of the first cell and it will be ignored when validated.

Question 5

Is it safe to connect to Xero / Can you see my password?

Accepted Answer

UpSheets connects to Xero using OAuth, which requires you to login to your Xero account and approve the connection.

UpSheets does not see, or store your Xero login details and has no access to your Xero account after you have finished using it.

After clicking connect - You can verify that you are indeed logging into Xero by looking at the address in your browser when you are redirected to login - it will be on the xero.com domain:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/j0x2GOjMS3/resources/JRU9qS1Jee/secure.png (secure)

All data transmitted between you, UpSheets and Xero is secured using industry standard HTTPS/TLS encryption.

Question 6

Can I upload timesheets that are after the current pay period for the employee?

Accepted Answer

Unfortunately not, this is a limitation of Xero.

You can only create/update timesheets for the employee's next pay run or for the period of an existing Draft Pay Run.

In order to add timesheets for the next period, you must first create the current pay run.

Question 7

Ordinary Earnings Rate not defined for employee in Xero

Accepted Answer

This error is displayed when an employee does not have an ordinary earnings rate set in Xero.

This is a Xero requirement and must be set to an active Earnings Rate for each Employee, even if the rate is provided in the file.

Please note - Some users may find that after updating settings for STP2 that this error is displayed even though the ordinary earnings rate appears to be set in Xero.

If you experience this, please select the ordinary earnings rate from the list as shown below and save the employee to update it. This is a one off step for each employee and should resolve the error going forward.

This setting can be updated for each employee under the Employment tab and then the file revalidated to resolve the error.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/j0x2GOjMS3/resources/llf1rUFa9g/Employment%20Tab.png (Employment Tab)

Using STP2 (scroll down):

Without STP2 (scroll down):

Question 8

Default end date and description for leave

Accepted Answer

Selecting the Default end date and description for leave option in your user settings will cause UpSheets to automatically set the following values on import:

The result of this setting being enabled is that you do not need to provide the end_date or description in your file.